Our website may be used without entering personal information. Different rules may apply to certain services on our site, however, and are explained separately below. We collect personal information from you (e.g. name, address, email address, telephone number, etc.) in accordance with the provisions of German data protection statutes. Information is considered personal if it can be associated exclusively to a specific natural person. The legal framework for data protection may be found in the German Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). The provisions below serve to provide information as to the manner, extent and purpose for collecting, using and processing personal information by the provider
Christian Pein und Ralf Maack GbR
TOURinformationssysteme, Poppenbütteler Strasse 266a, 22851 Norderstedt
Telefon: +49 (0)40 409 408
E-Mail: tickets@hafentouristik.hamburg
Please be aware that data transfer via the internet is subject to security risks and, therefore, complete protection against third-party access to transferred data cannot be ensured.
Cookies
Our website makes use of so-called cookies in order to recognize repeat use of our website by the same user/internet connection subscriber. Cookies are small text files that your internet browser downloads and stores on your computer. They are used to improve our website and services. In our case these are so-called technically necessary "session cookies" that can be deleted once you leaving our website.
To an extent, however, these cookies also pass along information used to automatically recognize you. Recognition occurs through an IP address saved to the cookies. The information thereby obtained is used to improve our services and to expedite your access to the website.
You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.
Server Data
For technical reasons, data such as the following, which your internet browser transmits to us or to our web space provider (so called server log files), is collected: - type and version of the browser you use - operating system - websites that linked you to our site (referrer URL) - websites that you visit - date and time of your visit - your Internet Protocol (IP) address.
This anonymous data is stored separately from any personal information you may have provided, thereby making it impossible to connect it to any particular person. These data are not evaluated by us.
We only record your IP address temporarily, as long as you are on our site. The IP-address is not displayed in our online shop and not permanently stored – and especially not in connection with your order.
We do not use Google Analytics functions in our online-shop. We also do not send a newsletter.
Purpose of Registering (Account)
We offer you the opportunity to sign up for our website. The information entered when signing up, as shown in the registration form. Company, gender, first name, last name, street, postal code, city, country, telephone, email are collected and stored solely for use by our website.
You can manage up to five addresses in your account. None of this information is transferred to third parties. Nor is any of this information matched to any information that may be collected by other components of our website.
Duration of Data Storage
As far as commercial and tax retention periods are to be complied with, the duration of the storage of certain data can be up to 10 years.
Contacting Us
On our website we offer you the opportunity to contact us, either by email and/or by using a contact form. In such event, information provided by the user is stored for the purpose of facilitating communications with the user. No data is transferred to third parties. Nor is any of this information matched to any information that may be collected by other components of our website.
Using PayPal as a Payment Method
If, while completing your order, you decide to use PayPal as an online payment service, your contact details will be sent to PayPal during the order process. PayPal is a service from PayPal (Europe) S.à.rl & Cie. SCA, 22-24 Boulevard Royal, L-2449 Luxembourg. PayPal assumes the function of an online payment service and trustee, and offers buyer protection services.
The personal data transmitted to PayPal usually includes your first name, last name, address, telephone number, IP address, e-mail address, or other data required to process your order, such as the quantity of articles ordered, the article number, invoice amount, percentage taxes and invoice details, etc.
This information needs to be transferred to process your order using your chosen payment method, mainly in order to confirm your identity and manage your payment and the customer relationship.
Please note the following however: PayPal may also pass on your personal data to subcontractors or other affiliates, to the extent necessary for fulfilling the contractual obligations arising from your order or for processing personal data in your order.
Depending on the payment type you pre-select in your PayPal account, which may include payment by invoice or direct debit, PayPal will transfer the personal data transferred to PayPal to credit agencies. The information transferred serves to identify you and to verify your creditworthiness with regard to the order you have placed. Please refer to the PayPal Privacy Policy for more information on the credit agencies PayPal transfers data to and which data is collected, processed, stored and passed on by PayPal: https://www.paypal.com/us/webapps/mpp/ua/privacy-full.
Information, Cancellation and Deletion
On the basis of the Federal Data Protection Act, you may contact us at no cost if you have questions relating to the collection, processing or use of your personal information, if you wish to request the correction, blocking or deletion of the same, or if you wish to cancel explicitly granted consent. Please note that you have the right to have incorrect data corrected or to have personal data deleted, where such claim is not barred by any legal obligation to retain this data.
Links to other Websites
As far as we refer or link from our Internet offer on the web pages of third parties, in particular Facebook, Twitter, Youtube and Instagram, we cannot take over guarantee and liability for the correctness and / or completeness of the contents and the data security of these websites.
Since we have no influence on the observance of data protection regulations by third parties, you should check the respectively offered privacy statements separately.
Data Privacy Policy Statemen by Anwaltskanzlei Weiß & Partner
